Troubleshooting FAQs

Why am I seeing a lot of "the ba status received is: 1" messages in my log?
If you see the following messages in the your device log, it means that there is a wireless driver mismatch between your station and access point.   The...
Wed, 11 Jan, 2023 at 9:56 AM
Why does speed test and/or aiming stop working on my TNA radio?
There is a known web sockets bug in the user interface that causes a sesssion's web sockets to stop working.  When this happens, the aiming tool will no...
Tue, 28 May, 2024 at 2:51 PM
The device is on, but I can't access the WebUI. What should I do?
The device appears to be fully operational (LED indicators are active, cables are connected), but the web management interface (WebUI) fails to load, times ...
Wed, 17 Jun, 2026 at 5:49 AM